Specifi, a UK provider of proposal writing and business management software for AV installers, has launched its Customer Portal, available to all Specifi partners to share with their customers. This new feature is designed to improve communication and project management between dealers and their customers.
“The Specifi Customer Portal is a game-changer for AV installers in the UK, USA, and across the globe,” said Matthew Booth, managing director, and founder, Specifi.
“This innovative tool is designed to bring our installer partners closer to their customers where they can establish a long-term relationship based on ongoing communication during the project installation and beyond.”
He continued: “Additionally, installers benefit from the improved operational efficiency, streamlined workflows, and faster payments the Customer Portal facilitates.”
The Specifi Customer Portal allows customers to:
- View project details and timelines: Customers can access project information before, during, and after installation.
- Book callouts and service requests: The Book a Service feature links directly to the installer’s calendar.
- Make secure online payments: The portal facilitates secure and on-time payments.
- View and share documents: Share contracts, floor plans, scope of works, and more within the secure portal.
The company claims that key benefits for Specifi users include strengthened client relationships, improved project management, guaranteed payments and increased sales opportunities.
